Contact
We’re here for you.
A question about your order, your custom design or how to apply your tattoo? Reach out however suits you best.
Reply within 24 hours
How to reach us
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Fastest
WhatsApp
Message us right in the chat – you can send photos and screenshots along.
+41 76 518 53 93
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Email
For anything with details or attachments.
help@tattup.shop
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Instagram DM
Send us a direct message.
@tattup.shop.official
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TikTok DM
Follow us and send us a DM.
@tattup.shop
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Help Center
Quick answers.
Most questions are answered in seconds – no waiting.
- Delivery time Where we ship, how long it takes and what it costs.
- Order status & tracking Where’s my parcel? Here’s how to track it.
- Custom design How to design your own tattoo.
- Application Apply your tattoo the right way – step by step.
- Returns & exchanges Refunds, wrong or damaged tattoos.
- Invoice & payment Payment methods, discount codes and more.
Track your order.
Log in with the email address you ordered with to see the status and tracking. The tracking link is also in your shipping confirmation.
Message
Write to us.
We reply by email within 24 hours. With your order number it’s even faster.
Photos? Just send them to us via WhatsApp.
Tattup · Switzerland
Tattup is a brand of 7Cloud AG.
Bahnhofstrasse 19, 9100 Herisau, Switzerland







