Shipping

Orders placed before 12:00 PM (Central European Time) are shipped the same day. Tracking is always included.

Switzerland & Liechtenstein

• Shipping: CHF 3.90

• Delivery: 1–2 business days

• Free shipping from: CHF 39

Germany

• Shipping: €3.90

• Delivery: 1–2 business days

• Free shipping from: €39

Austria

• Shipping: €4.90

• Delivery: 1–2 business days

• Free shipping from: €39

Europe

• Shipping: €4.90

• Delivery: 2–5 business days

• Free shipping from: €49

Countries: Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain and Sweden.

🌍 Rest of World

• Shipping: $5.90 USD

• Delivery: 5–10 business days

• Free shipping from: $49 USD

Countries: Albania, Argentina, Bosnia and Herzegovina, Brazil, Chile, Greenland, Iceland, Mexico, Moldova, Montenegro, North Macedonia, Norway, Serbia, Singapore, South Africa and Ukraine.

Yes! Shipping is free from CHF 39 in Switzerland, from €39 in Germany and Austria, from €49 in the rest of Europe and from USD 49 in all other countries. You’ll find all details under “Where do you deliver, and what’s the cost?”.

Within the EU (including Switzerland, Germany and Austria) there are no customs fees: orders to Switzerland ship from our Swiss warehouse, orders to the EU from our warehouse in Germany.

Outside Switzerland and the EU, customs or import fees may apply depending on local laws. Unfortunately we can’t predict or cover these – if in doubt, your local customs office can help.

As soon as your parcel is on its way, you’ll get a shipping confirmation by email with your tracking link. You’ll also find it in your customer account under Orders – every order shows its status and tracking.

Once you’ve got a confirmation, your package is on the move. Because we ship in smaller envelopes, the tracking may be limited, but don’t worry—it’s en route.

As soon as your package ships, you’ll get a shipping confirmation by email. Sometimes the post has delays that are beyond our control. Small envelopes also don’t get a tracking update at every step – often the status only updates on delivery.

Still no package? Email us at help@tattup.shop with your order number – we’ll check right away and find a solution.

Occasionally, carriers mark items delivered before they actually arrive. Give it 2–3 business days—most of the time, it shows up within that window. Otherwise, email us at help@tattup.shop.

That’s definitely a bummer. Often it happens due to a wrong address or a missed pickup notice. If your tracking says “Returned To Sender,” drop us a line at help@tattup.shop, and we’ll work on a solution.

From day one, we’ve been all about sustainable vibes. We keep packaging minimal and 100% plastic-free, so you don’t get bulky inserts or useless waste. Our printing uses water-based, chemical-free inks, which are fully recyclable. Plus, our shipping materials come from recycled sources. Even the shipping boxes have an FSC Mix label, while the tattoo packaging itself is exclusively recycled paper. We’re committed to keeping it green (and good-looking).

As long as we haven’t processed your order yet, we can usually still make changes. Just email help@tattup.shop with:

• your order number
• your email address
• what you’d like to change – items or a new shipping address

Once your order is being processed, we unfortunately can’t make any more changes.